Privacy Policy

Privacy Policy

Effective Date: 01/07/2025

Company Name: Elfo Nett

Website: www.elfonett.com

At Elfo Nett, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

  • Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details.
  • Device Information: IP address, browser type, device type, and cookies (for site analytics and performance).
  • Order Information: Products purchased, order value, transaction ID, and purchase history.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you about your purchase, account, or customer service requests.
  • To personalize your shopping experience.
  • To improve our website and services.
  • To send promotional emails or offers (only if you opt-in).

3. Sharing Your Information

We do not sell or rent your personal information. We can share your data only with:

  • Payment processors (eg, Stripe, PayPal) for secure transactions.
  • Shipping partners (eg, DHL, Aramex) to deliver your products.
  • Analytics tools (eg, Google Analytics) to help us improve our services.
  • Legal authorities when required by law or to protect our rights.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights

  • You have the right to access, update, or delete your personal data.
  • You can opt-out of marketing emails at any time by clicking the “unsubscribe” link.
  • If you are located in the EU or UK, you have the right to request data portability and object to certain data uses under GDPR.

6. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and support marketing efforts. You can manage cookie preferences through your browser settings.

7. Security

We implement appropriate security measures to protect your personal data, including SSL encryption and secure server storage. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@elfonett.com